FAQ | Too Snatched

1. Purchase your order.

2. You will receive an order confirmation e-mail detailing your purchase.

3. After your confirmation e-mail, the processing period begins. Processing time is 5 business days. Business days exclude weekends and holidays.

4. After the processing period is over, your shipping label will be created.

5. You will receive an e-mail with your tracking number.

6. Your package is shipped off via USPS Priority mail (2-10 business days US) (6-15 business days International).

(International) 6-15 BUSINESS DAYS via USPS Priority Mail

We cannot ship internationally to a postal box or mailing center. A physical address is required. CUSTOM FEES may apply. Some countries put a tax on orders that come in from other countries. This is a fee that you, the buyer, are responsible for. It is vital to research or have an understanding of the custom fees where you live. Some places require you to pay the fee before you are able to pick up your packages. Also when the package is being held in customs it may take an additional 1-5 days for them to inspect the package.

We are NOT responsible for any lost, damaged or stolen packages. You will not receive a refund for lost, damaged, or stolen packages. Your order will not be replaced.

All packages will have a tracking number. USPS updates their system every time your package is transferred to another destination.

If you will not be at home on the expected arrival date/time, you can request to have your package held at your local USPS post office via WWW.USPS.COM

Too Snatched

FREQUENTLY ASKED QUESTIONS

Processing time still applies because NO hair is readily available and must be ordered from our vendors.